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Students study homeless programs

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Nine Carnegie Mellon University graduate students teamed with the Allegheny County Department of Human Services to find new ways to gauge the success of programs that help the region's homeless.

The students released a 100-page report Monday that said the department should survey homeless men and women throughout their time in four "Continuum of Care" programs that account for more than $10 million in taxpayer-funded programs.

The report also suggests giving shelter and support providers more information about each homeless client's history of using human services, and it recommends finding ways to determine each client's short- and long-term success.

If the human services department uses those recommendations, CMU Professor Michael Johnson said, the agency will be better able to determine how much money each program should get from the shrinking coffers of the U.S. Department of Housing and Urban Development. The students combed through seven years of department data for the study conducted from January to April.

The study focused on the department's permanent housing, transitional housing, safe haven services for the "chronically homeless," and simple supportive services programs. Collectively, the four programs served more than 3,200 homeless people in 2004.